Frequently Asked Questions

Are the templates suitable for a Level one Service Provider?

Yes! Our All - PCI V4 Policy Templates pack has been created with both merchants and service providers in mind, no matter what level. 

What exactly do I get for my money?

You will get a digitally downloadable zip file of various policy, procedure and other templates in word and excel format that you can customize to drastically reduce the time it takes to comply. For a full list of the documents, please see the All - PCI V4 Policy Templates pack page. 

I am a consultant, can I use these policies for my clients?

Absolutely! We do ask that you buy one per client as per our Terms of Service.

If I'm not happy with the templates can I get a refund? 

Absolutely! We are confident that you will be happy with your purchase, but if for any reason you are not satisfied, contact us and we'll organize a full refund.  

Who does PCI DSS apply to?

PCI DSS applies to any entity that processes, transmits or stores cardholder. That also extends to entities that capture cardholder on websites using third parties. Check out our blog article - New to PCI DSS, start here

I'm not sure of my scope, do I need the full pack? 

In many cases, a merchant may be eligible to be compliant by using a targeted Self Assessment Questionnaire. These questionnaires only contain relevant PCI DSS requirements for various types of businesses. You can check out our article - How to work out and reduce your PCI scope for some great information on this topic. 

I run an online business, do I need to comply?

Anyone who accepts credit cards for payment of services must comply to PCI DSS. In most cases you will only need to do SAQ A (a much smaller version of the compliance process). That is why we have created our SAQ A Policy Pack. Please get into contact with me and I'll do my best to help navigate through what you need to do.  

Do you offer discounts to not for profits? 

Yes! I have experience with working charities and other not for profits and understand the challenges these organization's face trying to balance maximizing their positive outcomes while maintaining a secure environment. Please get in touch either through the contact us form or use the chat widget.